{"id":1196,"date":"2018-04-25T15:39:53","date_gmt":"2018-04-25T22:39:53","guid":{"rendered":"https:\/\/www.landport.net\/?p=1196"},"modified":"2018-05-21T20:16:31","modified_gmt":"2018-05-22T03:16:31","slug":"educe-tenant-attrition-with-reliable-work-order-management-software","status":"publish","type":"post","link":"https:\/\/www.landport.net\/educe-tenant-attrition-with-reliable-work-order-management-software\/","title":{"rendered":"Reduce Tenant Attrition with a Reliable Work Order Management Software"},"content":{"rendered":"
Frustrations, upset and uncertainty that apartment community residents can experience due to property maintenance management issues all too often lead to broken leases. This serious outcome can mean serious, sometimes even financially devastating losses of revenues for many multi-family real estate investors. And, the situation frequently ends in replacement of property management services firms.<\/p>\n
Below is information to help clarify important differences between traditional manually organized maintenance programs and today’s state-of-the-art digital property and facilities maintenance management systems, also known as computerized maintenance management systems (CMMS<\/span>).<\/p>\n Common difficulties with which busy property and facilities managers struggle daily can, by extension, become residents’ problems as well. These include, but are certainly not limited to:<\/p>\n The extent of the problem of insufficient maintenance management for residents and property managers may shock the uninitiated. As just one example, the Better Business Bureau\u00ae of Minnesota and North Dakota reported the agency’s total complaints for 2017 placing the property management industry as the 4th highest in consumer complaints and inquiries, following only auto dealers (new), newspapers, and auto dealers (used). And, property management ranked 14th<\/span> highest in total complaints received nationwide by the BBB in 2016 (exceeded by telephone companies, auto dealers, collection agencies, insurance companies and others).<\/p>\n Experienced property managers are all too familiar with the kinds of common maintenance-related complaints by tenants that can escalate to lease-breaking and costly premature turn-over, including the following, among others:<\/p>\n In the majority of cases, tenants’ frustrations could have been alleviated and turn-over avoided by more prompt and adequately responsive handling by on-site management and maintenance management leadership and work teams.<\/p>\n Effective work order management software can <\/strong>provides a wide range of essential benefits for property management industry professionals and the valued residents they serve at the properties they manage.<\/strong><\/p>\n Landport’s<\/span> highly-talented web design team will build a website that both promotes your business brand and facilitates optimum organizational management of on-site general management and maintenance teams. Maintenance service requests can then be conveniently submitted through your website, around the clock, by apartment residents, on-site management office employees, leasing, maintenance, housekeeping, landscaping or other employee. When a requestor submits a maintenance service request:<\/p>\n Replacing the outdated conventional paper work order system to digital invariably increases efficiency, reduces labor costs, and increases tenant confidence in necessary on-site maintenance systems. And, a modern online system of seamless staff\/resident communications alters the dynamics between residents awaiting services, maintenance workers, and property management staff in a very positive way. Doubt and worry that tenants experienced while waiting too long for information updates are eliminated.<\/p>\n Landport<\/span> Property and Facilities Management Software provides an incomparably efficient system for completing maintenance tasks and delivering critical communications. These tools keep residents in the loop, helping ensure<\/span> that they are clearly informed on what is being done\u2014and when<\/em> it is being done\u2014to resolve any maintenance problem that is affecting their use and enjoyment of their apartment home. This essential seamless instant auto-communications component cannot exist in paper-driven communications systems, due to the very nature of paper transfers, (carrying paper from place to place, paper inbox queues, etc.).<\/p>\n Landport’s<\/span> patented X1 system (U.S. Patent #8,180,661) has been providing a proven solution for property and facilities managers and apartment community residents for over a decade, including game-changing features to enhance residents’ customer experience, such as:<\/p>\n Just some of the critical advantages that X1 systems provided over the past 10 years include built-in bid solicitation, patented, tested and proven automated process, contract-free service, auto-scheduling of shared conference rooms and equipment, digital tracking of site visitor entries, warranties tracking, detailed maintenance costing and customer satisfaction reports, auto-routing of requests to vendors for quick response, report sorting by date, service type, vendor, etc., and much more.<\/p>\n We are the leading provider of customized software systems<\/a><\/span> for property and facilities management teams. Landport<\/span> property management software designers have been delivering state-of-the-art customized systems to improve tenants’ customer experience and improve financial performance for property management companies and the investors they serve for more than 20 years.<\/p>\n Landport’s<\/span> digital solutions enable fully automated communications for residents, maintenance employees, and facility and property managers. For the past 10 years, our X1 has additionally provided powerful tools for various operational analyses, including general property management systems, on-site maintenance staff efficiency, and vendor effectiveness.<\/p>\n Landport<\/span> client companies include small to large properties in domains including commercial, retail, residential and industrial real estate, city, county, state and federal governments, corporate facilities, restaurant facilities, hotel & resort facilities, banks, healthcare facilities, public venues, libraries and many others.<\/p>\n For More Information<\/strong><\/p>\n For more information about systems to significantly improve your organization, efficiency, quality of property maintenance and service cost management, and boost your branding efforts, contact<\/a> Landport<\/span> Systems for your free tour of our revolutionary, customizable software.<\/p>\n RESOURCES<\/p>\n https:\/\/www.bbb.org\/globalassets\/local-bbbs\/council-113\/media\/complaint-stats\/2016\/usa_2016-sorted-by-complaints.pdf<\/a><\/span><\/p>\nChallenges for Property and Facilities Managers<\/strong><\/h3>\n
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Tenant Complaints and Maintenance-Related Tenant Turn-Over<\/strong><\/h3>\n
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Tenant Retention Through Work Order Management Software Solutions<\/strong><\/h3>\n
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How the X1 Work Order Management Software Works<\/strong><\/h3>\n
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Tenant-Retention Features of the Landport<\/span> X1 CMMS<\/span><\/strong><\/h3>\n
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Property Management Advantages of the Landport<\/span> X1<\/strong><\/h3>\n
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Landport<\/span> Systems, Inc.<\/strong><\/h3>\n
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